At Roberta Maio Hairstylist & Barber, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, contact us, or book our services.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, and phone number when you fill out a contact form or book an appointment.

  • Hair and style preferences, allergies, and treatment history during consultations.

  • Payment information (if applicable) — processed securely via third-party providers.

  • IP address, browser type, and site usage data via cookies and analytics tools.

2. How We Use Your Information

We use your data to:

  • Confirm and manage appointments

  • Communicate with you regarding your booking or enquiry

  • Send occasional updates, reminders, or special offers (if you opt in)

  • Improve our website and services

  • Comply with any legal obligations

We will never sell or share your personal data with third parties for marketing purposes.

3. How We Store and Protect Your Data

  • Your information is stored securely using password-protected systems and encrypted platforms.

  • We retain your data only for as long as necessary for the purposes stated in this policy or to meet legal requirements.

  • Any third-party systems we use (e.g., booking platforms, email providers) are GDPR-compliant.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Help improve your browsing experience

  • Understand how visitors use our site (via tools like Google Analytics)

You can choose to disable cookies through your browser settings at any time.

5. Your Rights (UK GDPR)

As a UK resident, you have the right to:

  • Access, update, or request deletion of your personal data

  • Withdraw consent at any time (for marketing or communications)

  • File a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated

6. Third-Party Services

We may use third-party services such as:

  • Booking platforms (e.g., Fresha, Treatwell, or Calendly)

  • Email marketing tools (e.g., Mailchimp)

  • Payment processors (e.g., PayPal, Stripe)

These platforms have their own privacy policies that comply with data protection laws.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is used, feel free to contact us:

Roberta Maio
Email: robertamaiohs@gmail.com
Phone: 07306028874
Website: www.robertamaio.com

Updates to This Policy

We may update this Privacy Policy occasionally to reflect legal or operational changes. The updated version will always be posted on this page with a revised “Effective Date.”