Newbie Guide to The 11 Most Common Questions Clients Ask Their Hairdresser – Answered by Roberta Maio

When it comes to getting your hair done, most clients come with more than just style inspiration — they come with questions. And lots of them. Whether it’s about colour damage, product choices, or how to maintain their salon-fresh look at home, there are a few questions that hairdressers hear over and over again.

Here’s a deeper look at the most frequently asked questions I receive from clients, and the professional answers I give to help guide their haircare journey.

1. How often should I really wash my hair?

The answer depends on your hair type, scalp condition, and lifestyle. Oily hair types or those who work out frequently may need to wash every other day. Dry or curly hair types often benefit from washing less — about once or twice a week — to preserve natural oils. The key is balancing cleanliness without stripping the scalp.

2. How often should I get a trim or haircut?

Every 6 to 8 weeks is ideal for maintaining healthy hair and keeping split ends at bay. If you’re growing your hair out, don’t skip trims altogether. Regular shaping keeps the ends strong and prevents breakage, which actually helps length retention in the long run.

3. Will colouring my hair damage it?

With the right products and professional application, colouring doesn’t have to be damaging. In fact, many modern dyes contain nourishing agents. The biggest risks come from overlapping bleach, DIY mistakes, or lack of post-colour care. A stylist can help maintain hair health with bond-builders and toning treatments.

4. What’s the best shampoo and conditioner for my hair type?

This depends entirely on your texture, concerns, and whether your hair is coloured, curly, oily, or damaged. For example, fine hair may benefit from volumizing products, while curly hair needs moisture and definition. I always recommend salon-quality ranges tailored to your goals — not just what’s trending. Check Out my previous post.

Roberta’s Top Haircare Picks: Trusted Products for Every Hair Type

5. How do I make my blow-dry last longer?

It starts with prep: clarifying shampoo, heat protection, and proper drying technique. Sleep on a silk pillowcase, use dry shampoo on day two, and avoid touching your hair too much. You can find even more tips in my dedicated blow-dry maintenance guide.

6. Is heat styling really that bad for my hair?

Not if you use it wisely. Always apply a heat protectant and avoid high temperatures every day. Regular use of curling irons or straighteners without protection leads to dryness and breakage. But with good products and moderation, you can still enjoy sleek styles.

7. How can I make my hair grow faster?

Healthy hair growth starts at the scalp. Regular scalp massages, good nutrition, staying hydrated, and avoiding excessive stress and breakage all play a role. Trimming split ends, even during growth, is essential to prevent breakage that travels up the shaft.

8. Why is my hair always frizzy no matter what I use?

Frizz is usually a sign of dehydration or incorrect product use. You may be using too much, too little, or the wrong texture for your hair type. It could also relate to humidity or over-processing. A custom care plan, including hydrating serums or curl creams, can make all the difference.

9. What’s the best way to treat dry or damaged hair?

Deep conditioning masks, bond-building treatments, and leave-in products are your best friends. Consistency matters more than one-time fixes. Switching to sulphate-free shampoos and limiting heat styling also helps protect moisture levels.

10. How do I style my hair at home like you do in the salon?

The right tools, technique, and products are crucial. I always educate my clients with step-by-step styling routines, product recommendations, and brush suggestions that match their hair texture and goals. Investing in professional tools can make a world of difference.

11. What’s the best haircut or colour for my face shape or skin tone?

This is where professional consultation shines. A good stylist will consider your face shape, bone structure, eye colour, and skin undertone when recommending cuts and colours. Personalised styling is far more flattering than copying a look from a photo.

Final Thoughts

Asking questions is one of the best things you can do as a client. It shows you care about your hair and want to make informed decisions. As your hairdresser, I’m always here to guide, educate, and recommend the best care tailored to your unique hair needs. Whether you’re in the chair or reading this at home, I hope these answers bring clarity and confidence to your hair journey.

Need personalised advice or want to book a consultation? Visit www.robertamaio.com or message me directly. I’m here to help you love your hair every day, not just on salon days.

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